Privacy Policy

Privacy Policy

Introduction

Welcome to https://lakewood-exposure-and-response-prevention-therapy.denvermentalhealthcare.com (hereafter referred to as “Lakewood EART,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in alignment with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Processing Activities

This policy describes how we handle your personal data when:

  • You use any of our applications or services as an authorized user.
  • You visit and engage with our websites linked to this Privacy Policy.
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: Details required to set up and maintain your user account on our platforms.
  • Payment Information: Data needed for processing transactions, including credit card numbers, billing addresses, and payment history.
  • Financial Information: This may include bank account details or investment portfolios (if relevant) for financial services users.
  • Purchase Information: Records of products or services bought from us, including order history and purchase amounts.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile carrier information to facilitate service delivery.
  • Location Data: Information about your geographical location when you use our location-based services or give consent for tracking.
  • Feedback: Your responses to surveys, feedback forms, or reviews, which help us improve our services.
  • Social Media Information: Data from social media platforms when you interact with our content or share it, including your social media handles and public profile information.
  • Product Information: Details about products or services you show interest in or purchase from us.

We collect this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience and for analytics purposes. Cookies are small text files stored on your device by our website or third-party services. They serve various functions, including:

  • Strictly Necessary: These ensure basic functionalities of our site, such as secure login and account management.
  • Preference: Remembering user preferences to enhance browsing experience.
  • Analytics: Tracking website usage to improve performance and deliver personalized content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes specified in this policy or as required by law. Once the purpose for data collection is no longer applicable, we will delete or anonymize your information unless retention is mandatory under applicable legislation.

Security Measures

Lakewood EART implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian concerned about your child’s online privacy, please contact us, and we will make efforts to delete any information we may have collected unintentionally.

Your Rights

Depending on your location, you possess certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Requesting rectification or erasure of inaccurate or incomplete data.
  • Restricting processing of your data under specific circumstances.
  • Portability of your data, allowing transfer to another controller.
  • Objection to the processing of your data for direct marketing purposes.
  • The right not to be subject to automated decision-making and profiling.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer at the address provided below. We will respond within a reasonable timeframe as per applicable regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: contact@lakewood-exposure-and-response-prevention-therapy.denvermentalhealthcare.com

Mail: Lakewood EART Privacy Team, [Street Address], [City, State, ZIP Code]

We value your trust in handling your personal data, and this policy is designed to ensure transparent and secure practices.